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Alternatives to Open Discussion
when working with groups in Conflict
Pressure Mapping
The Process:
1. Tell a group to, “Imagine a counterpart in a conflict. Call
them to mind with some specificity. Then draw a small circle in the
center of a blank paper and draw arrows or vectors in from the outside.
With each arrow write a few words that might relate directly to the
pressures or stresses that they might be feeling. These pressures could
relate directly to the conflict or to some other aspect of their lives.”
2. Have people share their “maps” with each other.
3. Invite the group hearing their own pressures sympathetically framed
to respond. The group of people hearing how the others imagine their
own stresses might add missing ones or clarify stresses that are listed.
Strengths:
1. People are usually eager to demonstrate how smart they are about
the others world – we assume that they don’t have a clue.
2. Empathy building and helping people feel heard.
Structured Go-Around
The Process
1. Give a short explanation of what the group will do.
2. Give a time frame for each person if this is important.
3. Decide if you want to allow for people to pass and communicate this.
4. Choose someone to start who will set a positive tone.
Categories of Questions
1. Questions that explore the impact of the conflict on the parties.
2. Questions that explore the party’s fears.
3. Questions that invite party’s to state what they appreciate
in others.
4. Questions that explore the intentions and hopes of the parties in
getting together (to work toward resolution?) “If you could wave
a magic wand and it would be the end of this meeting and it would have
gone well, what happened that allowed the meeting to be a positive experience?”
5. Invitations to speak about exceptions to the conflict when they were
able to work together well.
6. Questions that explore how the parties’ actions affected the
conflict. “So that is how the conflict affected you, now tell
me how you affected the conflict?”
7. Questions that invite people to own their contributions to a conflict
or regrets. “Are there ways in which this conflict has gotten
you to act out of character in ways that you would have liked to have
done differently?”
Strengths
1. Makes room for quiet members
2. Limits arguing
3. Creates space for thoughtful responses and opportunity to listen
4. It is a very controlled way of getting into sensitive topics
Continuum of Perspective
The Process
1. Take an issue that parties are at impasse around. For example if
a church should be an “open and affirming church” of gays
and lesbians.
2. Draw a line on a piece of paper and identify six or eight different
positions that people might take on the issue. For example:
a. We should recruit a gay or lesbian minister and actively work for
justice for gay people
b. We should not recruit a gay minister, but should be open to hiring
one if they are the best candidate. We should actively work together
for justice for gay people and welcome gays and lesbians into our church
and commit to not preaching in such a way that would alienate them.
c. We should not recruit a gay minister, but should be open to hiring
one if they are the best candidate. We should not actively work together
for justice for gay people since we are not in agreement on this issue
but should welcome them into our congregation.
d. We should not recruit a gay minister, nor should we hire a gay minister,
but we should welcome gay and lesbians into our community and do whatever
it takes not to alienate them.
3. Ask people to locate themselves on the continuum
Strengths
1. Allows people to move beyond two camps into a less positional conversation.
2. Encourages diverse thinking and recognition of diverse perspectives
in a conversation
3. It encourages people to move into some of the uncertainty in their
thinking, which can create more positive interactions.
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